“Security Device Authentication Failed…”

This error message may appear for several reasons.

  1. Hardware not connected or not detected by Windows.
    • Plug IASLab device into PC.
    • Wait 30 seconds for Windows to recognize device.
    • Restart software.
  2. Software is already running.
    • Close IASLab and restart.
  3. Camera driver corrupted or missing .

 

Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.